Management Solutions for Veterinary Practices

Written by consultant Pere Mercader, this book offers a systematic approach to running a successful veterinary center. It addresses the need for veterinary professionals to view clinics as business enterprises, covering seven key aspects of management including objective setting, core values, and conflict resolution. The text provides tools for measuring financial performance, profitability, and economic valuation, while also exploring the shift toward preventative medicine and strategies for team motivation and client feedback.

1. Success factors for a veterinary practice: Good management practice; 2. The management of the veterinary practice; 3. The profitability of the veterinary practice: How to measure it and what it depends on; 4. The economic valuation of a veterinary practice: How much is my practice worth?; 5. Prices: the 10 most common errors made by vets; 6. The big challenge: to organise, motivate, appraise and remunerate the team at the veterinary practice; 7. Customer care in the veterinary practice; 8. Surveys. Listening to the voice of the client; 9. Preventative medicine versus palliative medicine: a paradigm shift.